Questions & Answers
Since I often get emails about a bunch of different things I thought I would write down the most common questions to make it easier for both you and for me. If you have a question that you can’t find the answer to here, please feel free to send me an email and I will get back to you as soon as I possibly can.
MOVING TO COPENHAGEN
“Where are you located?”
“Do you ship internationally?”
Yes I ship Worldwide.
“Can I return my print?”
Unfortunately I cannot accept a return based on change of mind. If your print arrives damaged I will replace it if stock allows. Exchanges are returned at buyers own cost.
“Do you take private commissions such as objects, portraits, wedding illustrations and invitations?”
Yes I do. For personal and commercial enquiries please email me on my contact page for a quote.
“Can I have a custom-sized print made?”
Yes, however, as these are a one off print, an extra cost will incur. Please email me on my contact page for a quote.
“Can any Ylfa Grönvold Illustration prints be purchased and re-produced in any way?
As all of my work is covered by copyright. The prints purchased on this site are for personal home display, and cannot be reproduced in any form. You may contact me would you like to produce or use my illustrations any further.
“Can I use a digital version of your artwork on my website/blog/social media account?”
Absolutely, feel free to share my work on your channels of Instagram, Facebook, Pinterest, etc. Just please add in credit of @ylfagronvoldstudio / Ylfa Grönvold Illustrations. #Ylfagronvoldstudio to all posts and shares.
“I’ve seen your phone cases online, where can I buy them?”
My phone cases can be found here: www.casetify.com/ylfagronvoldstudio/